Portuguese Software Consultant- P85,000- Quezon City

Portuguese Software Consultant- P85,000- Quezon City

Description: 
Quezon City

P65,000- P85,000

English, Portuguese

BENEFITS:
Benefits:

  • HMO
  • Miscellaneous Allowance
  • Free Training
  • Performance Incentives
  • Perks and Events
  • Sick Leaves
  • Vacation Leaves
Schedule: Shifting

JOB DETAILS:
Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. The company also handles communications, technology, retail, financial services, government markets, healthcare, tourism, media and communications and automotive industries.

Requirements:

  • Open for both Native and Non- Native Portuguese Speaker
  • Proficient in speaking, reading and writing Portuguese
  • Excellent communication English skills
  • Customer Service and Technical Support experience is a plus
  • BPO experience is an advantage
Responsibilities:
  • Responsible in taking phone call from Portuguese in-store representative
  • Gather information for reported technical issues and concern
  • Deescalate 60% of excess tickets
  • Follow step by step troubleshooting process to resolve issues
  • Record information for further investigation of level 2 IT Support
  • Manage hardware and software tickets
Recruitment Process:
  • Resume Screening
  • Online Assessments (Mock call assessment, Behavioral Exam, Technical Assessment)
  • HR/ Panel Interview
  • Hiring Manager's Interview
  • Language assessment
  • Job Offer
HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: (+ 63) 936 973 4185
Sun/Smart: 09426682269
Skype: jkrecruit or live:jknetwork1
WhatsApp/Viber: (+ 63) 936 973 4185
LINE: genrou_team or jknetworkteam
Look for: Ms. Scarlet

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Other Opening:
Position: Portuguese Consulting Software Analyst
Industry: IT/BPO Company
Location: McKinley Hill Taguig City
Salary: P80,000

Apply Now!

Experience Requirements: 
Not requirements
Date posted:
2019-10-15
Job Id: 
2061994