Nonvoice / Backoffice | DATA PROCESSOR | Upto 21K All In Pay

Nonvoice / Backoffice | DATA PROCESSOR | Upto 21K All In Pay

SHORE Solutions Inc.
Address: 
Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue Bonifacio Global City, Taguig City
Description: 

We’re an outsourcing provider with a difference—offeringclients flexible engagement models backed by our solid suite of shared support services. As a Customer Care Executive, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc.

A SNAPSHOT OF YOUR ROLE

The role’s core function is to assist campaign's Netherlands in processing and inputting data into Navision, Netsuite and other campaign’s systems. Depending on the assigned priorities and assignments, below are the tasks that a data processor will do:

• Process quotation requests from campaign’s customers by inputting the requested items to the systems.
• Send purchase quote inquiries to vendors via campaign emailing tools.
• Process the offers received from vendors and decide on the correct statuses based on the outlined procedures.
• Enter campaign’s offer thru customers’ portal, and send related documents thru templated correspondences.
• Send status updates, rejection notices, confirmation messages to campaign’s customers thru templated emails.
• Process purchase orders by converting quotations or entering direct orders in the systems.
• Send follow up to vendors regarding order confirmations and requests for earlier deliveries.
• Communicate to campaign colleagues in Netherlands whenever necessary.
• Perform other related data processing tasks as instructed by your supervisor, Subject matter expert and clients accordingly.

A BIT ABOUT YOU

• Experience in data processing
• Excellent in customer service.
• With excellent English communication – verbal and written
• Good listening and organizational skills
• Experienced MS Office Suite User (at least Outlook, Word, and Excel)
• With a knack for multi-tasking.
• Able to work under minimal supervision.
• Adept in learning new workflows and tasks.
• With working knowledge of CRM

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:

  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City

We are open from Monday to Friday, 8am-4pm.

For faster processing, text: IMABGC(space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043

About company: 
SHORE Solutions is a provider of outsourcing services with a difference - we're recognized as being highly client-focused and operationally excellent. We deliver business outcomes, not just provide resources. This results in Business improvements, as well as cost savings.
SHORE became a part of Acquire BPO in November 2014 after a 100% acquisition. The combined entities now provide a full suite of outsourcing operations for major corporations across Asia, Australia, the United Kingdom and the United States, with about 7,000 employees across 12 locations.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Experience Requirements: 
Not requirements
Date posted:
2019-07-11
Job Id: 
2052313
Job Function: 
Location: