German Client Service Specialist

German Client Service Specialist

Address: 
Manila, Matandang Balara, Quezon City, Metro Manila
Description: 

JOB DETAILS:
Company Profile: Leads in Mobile Network Services and Customer services with coverage in over 190 countries.

Position: German Client Service Specialist
Industry: BPO Company
Salary: PHP 89,000 (Negotiable)
Location: Pasig City
Schedule: Midshift

BENEFITS:
• HMO
• Sick leaves
• Vacation leaves
• Free Visa Processing
• Temporary Work from home setup
• All the technical equipment will be provided by the company

Responsibilities:
•Responding easily to callers, explaining the possible solutions and ensure that the clients feel good always for our services.
•Be an active listener to callers, confirming or clarifying any information to the customer
•Establish a working relationship with our second line of support for more complicated cases.
•Build a good relationship with the clients and other team members.
• Working closely with Service Account Managers to help develop, grow and retain customer accounts.

Requirements:
• Must be fluent in German and English.
• Open for Native and Non-Native German Speakers
• Experience in Helpdesk, Customer Support, or Call Centre roles:
• Good working knowledge of MS Office, ticketing systems, and customer service procedures.
• A professional telephone manner and call management skills.

Recruitment Process:
• Phone Interview
• Psychometric Test
• Final interview


HOW TO APPLY:

• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/
• Send your resume to: jk.asian02@gmail.com
Mobile: (+ 63) 917 638 1992
Sun/Smart: (+ 63) 942 668 2269
Skype: jkrecruit
Look for: Ms. Hannah

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Experience Requirements: 
Not requirements

Contact Info

Contact name: 
Ms. Hannah
Phone: 
(+ 63) 917 638 1992
Email: 
jk.asian02@gmail.com
Address: 
Manila, Matandang Balara, Quezon City, Metro Manila
Date posted:
2021-10-25
Job Id: 
2144543
Job Function: