French Level 1 Service Desk Analyst~ Cebu City

French Level 1 Service Desk Analyst~ Cebu City

Description: 
Cebu City

Cebu City

English, Filipino, French, Irish

BENEFITS:
Benefits:

  • 13th month pay
  • HMO
  • Vacation leave
  • Sick leave
  • Allowances
  • Can accommodate phone interview
JOB DETAILS:
Company Profile: The number 1 BPO Company in the Philippines located in Manila and Cebu City. This contact center is known to provide customer service to companies around the world. It's a multinational Irish company founded year 2009 and has office in different countries.

Company Profile: The number 1 BPO Company in the Philippines located in Manila and Cebu City. This contact center is known to provide customer service to companies around the world. It's a multinational Irish company founded year 2009 and has office in different countries.

Requirements

  • Filipino who can speak, read and write French
  • Fluent in both French and English
  • Preferably Bachelor's Degree holder
  • Customer Service and Technical Support experience is an advantage
  • Willing to work in Cebu City
  • Amenable on shifting schedule and working on holidays
Responsibilities:
  • Answer phone calls from French speaking customer
  • Ensure quality of customer service compliance
  • Handle and solve technical issues for hardware/software problem of computer, mobile, tablet and router
  • Provide coaching to members for product, system and processes knowledge
Recruitment Process:
  • Resume screening
  • HR interview
  • Online Assessment
  • French language assessment
  • Project Manager's Interview
  • Final Interview
  • Job Offer
HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: 09569636499
Sun/Smart: 09426682269
Skype: jkrecruit or live:jknetwork1
WhatsApp/Viber: (+ 63)9569636499
LINE: genrou_team or jknetworkteam
Look for: Ms. Scarlet

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We will be waiting for your application!

Experience Requirements: 
Not requirements
Date posted:
2019-12-03
Job Id: 
2046083