Experienced E-Commerce & Amazon Specialist

Experienced E-Commerce & Amazon Specialist


Royal Therapy is a fast-growing bedding company seeking an Experienced E-commerce Account Manager that will be responsible for managing and growing sales and marketing campaigns on our online marketplaces, and also assisting in driving our social media strategies for our brand. We are currently working on the following marketplaces: Amazon, eBay, Walmart, Wayfair, etc. The ideal candidate should be proactive, data-driven, and problem-solving with a track record in increasing traffic and sales with relevant years of experience on these platforms. The candidate MUST HAVE working experience (not just training or internship) for other high-volume sellers.

Technical and highly organized, you will have a proven track record managing multiple projects with shifting priorities and tight deadlines. In-depth knowledge of Amazon and other marketplaces is a MUST. You will be an excellent communicator, help foster collaboration from within the team and be comfortable working in a fast-paced, creative environment.


- Manage online marketplace accounts to improve and increase sales, maintain outstanding ratings and rankings.
- AMS advertising campaigns - set up, optimization, and management
- Prepare, weekly, monthly, and quarterly, and annual business performance updates
- Create best-in-class product pages with a focus on SEO (title, description, images, reviews, prices, promotions, deals, product specs, customer questions, A+ content) on the various marketplaces to increase the exposures.
- Manage the products reviews on the marketplaces.
- Pull and scrub reports from marketplaces, translate findings into insights and actionable growth tactics.
- Monitor and analyze KPIs (visits, campaigns, sponsored ads, PPC conversation rate, ROI, cost analysis, return rate, etc.)
- Take command of aging inventory by finding the reasons for slowing demand and coming up with the solution to increasing conversion.
- Assist in SEO strategies and initiatives by ensuring sites are properly optimized for search engine success.
- Communicate effectively both internally and externally to meet customer needs and expectations.
- Manage brand infringements via Amazon Brand Registry
- Monitor and manage the removal of unauthorized resellers
- Proactively research online marketplaces to ensure accuracy and delivery of our content, while continuously looking at ways to improve our brand position.
- Identify new digital trends and applications that have the ability to increase brand awareness and sales.


- Motivated, detail-oriented, creative, and problem resolving ability
- Hard-working, able to work in non-business hours to work with overseas teams
- Advanced experience in the Amazon or Walmart seller central, Wayfair or eBay online account management, maintaining a high level of seller performance for good accounts health
- Strong knowledge of Microsoft Excel, including .csv & .txt files, filtering, conditional formatting, macros, pivot tables, etc.
- Strong communication skills.
- Strong customer service skills and ability to manage product reviews and feedbacks.
- Ability to meet project deadlines, multitask, and managing multiple accounts at the same time.
- Have initiative, resourcefulness, self-motivation, and a high level of ownership.
- Knowledge of Internet best practices and the impact they have on SEO.
- Experience with PPC - Management of Pay per click programs.
- Advanced English is a must

One last thing… To work at Royal Therapy you need to be talented and a great human being. This is an incredible work environment because of the character of the people who work here. We’re looking for new team members who are going to positively contribute to our company culture on a daily basis. This is the kind of place where we expect you to bring your best self to work and bring out the best in those around you. If you’re our kind of person, we look forward to hearing from you!

P.S. When applying, please mention the number of years you have worked as an Amazon Account Specialist in the Subject Line.

Experience Requirements: 
Not requirements
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