Data Verification And Customer Support - Cebu City

Data Verification And Customer Support - Cebu City

Description: 
Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.

We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SMEs clients all over Australia and abroad to connect talent (YOU) with opportunities.

We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.

One of our clients is looking for a Data Verification and Customer Support to ensure Data Integrity, answer all incoming emails generated from the system, troubleshoot any system issues generated from emails.

Data Verification and Customer Support

Schedule: 8AM – 5PM
Salary: Php 20,000 – 25,000

Qualifications:

  • Minimum of two (2) years of Data Specialist experience.
  • Excellent English communication skills.
  • Experience with handling customer issues and give relevant resolutions.
  • Familiarity with web design and publishing.
  • Understanding of data methods and processes.
Responsibilities:
  • Develop, implement and manage data strategy.
  • Ensure all directories Data Integrity.
  • Answer all incoming emails generated from the system.
  • Troubleshoot any system issues generated from emails.
  • Support those having issues with submissions.
  • Data cleanse based on what is seen on a daily basis during processing and reporting.
  • Review all claimed listing processing, additions of images/products and services etc.
  • Check all submissions overall to determine what needs to be processed and what doesn’t.
  • Send out reminders and system-generated emails.
  • Generate mail outs from the mail-out system and respond to all inquiries from this.
  • Liaise with tech support with issues &/or potential updates.
  • Present to Senior Management.
You may inquire through our Recruitment contact details:
GLOBE – 0917 325 3043 / 0917 829 3172
SUN – 0933 820 9403 / 0933 820 9404

For walk-in applicants, you may visit us at 9th Floor MSY Tower, Pescadores Rd., Cebu Business Park, Cebu City, from 9AM to 12NN and 1PM to 4PM Monday to Friday.

For walk-in applicants, do bring a copy of your resume and a valid ID.
Supporting Enterprises Inc - 3 hours ago

Experience Requirements: 
Not requirements
Date posted:
2019-10-17
Job Id: 
2088260