Assistant Facilities Manager - Makati

Assistant Facilities Manager - Makati

Resource Planning and deployment
Ensure all deployed Personnel have adequate background checks in accordance to Service Agreement.
Roll out an Induction Program for all new Personnel prior to being deployed at Client locations
Take measures to contain attrition and retain top performing staff in the account
In case of any Personnel leaving/exiting, ensure that there is no impact to Client operations by providing temporary replacement within agreed time
Ensure that its employees adhere to Client’s Code Of Ethics and Policies
Facilities Operations
Implement processes and procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems consistent across managed sites
Recommend continuous quality improvement practices across the account, ensuring good initiatives from one center are followed up across all sites
Ensure consistent implementation of Client policies & procedures
Ensure to implement, comply with and audit all internal management systems
Assist Client to carry out external, internal and / or client driven audits.
Ensure all Financial Management requirements are completed in a timely and accurate manner.
Procurement and Vendor Management
Co-ordinate and monitor the contractor management program
Manage vendor in complying with agreed ‘Service Level Agreement’
Risk Management
Assist in the implementation of a risk management program which identifies major risks including occupational health and safety, fire safety and essential services and environmental
Ensure critical operations and sites are identified across the account
Ensure data integrity of all systems across the account and audit data from time to time
Develop guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations
Ensure disaster recovery and business continuity planning are implemented and maintained across the sites.
Ensure escalation procedures are in place and observed for incident and problem reporting including advice to client Managers

Customer Service / Client Relationships:
Evaluate service response time and analyse occupants’ service request trends and suggestions
Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user
Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the account.
Groom the team in achieving maximum client satisfaction level

Ensure that the team provides accurate data and inputs across the account in the development of monthly and quarterly management reports

Ensure the team is well trained on all facilities policies, procedures and systems
Work closely with the JLL HR to devise new and innovative methods of learning built around skill development and succession planning

Leadership / Staff Management:
Actively encourage an environment that supports teamwork, co-operation & performance excellence across the account
Run continuous coaching and mentoring sessions for the team to help ensure high staff morale, trust and work ethics.
Health and Safety
Assist Client ‘s EHS program in ensuring compliance with statutory regulations on fire, health and safety standards by
Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
JLL - 2 hours ago

Experience Requirements: 
Not requirements
Date posted:
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