GENERAL DUTIES & RESPONSIBILITIESProvides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
Processes a ...
GENERAL DUTIES & RESPONSIBILITIES
Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
We are a start-up! Mynt is a leader in mobile financial services focused on accelerating financial inclusion through mobile money, micro-loans, and technology. As an affiliate of Globe Telecom, Ant Financial… More (affiliate of ...
Highly-skilled & proficient mainframe professional with extensive Mainframe IMS background as a IMS systems programmer / DBA
Provide first & second level support for IMS Systems and Database production issues; oncall nights & weekends
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, ...
Alerts / Incidents:
Support Incident Tickets opened for Monitoring Alerts.
Alert à Command Center à Ticket Created à E-mail Alert and Call Out to 'ESS Hosted Touchpoint XES Support'.
Definition, enhancement, refinement and maintenance of monitoring
Support Incident / ...
Paxful is the world’s leading peer-to-peer powered bitcoin marketplace and universal money translator. Our mission is social justice through financial freedom for all. By offering a platform with over 300 financial networks that empower ...
Answering incoming telephone calls from Online Banking and Bill Payment Customers
Research customer concerns and refers information to the appropriate department.
Record customer related information for departmental tracking purposes
Adhere to prescribed departmental standards ...
GENERAL DUTIES & RESPONSIBILITIESDrives issue resolution by making critical decisions that may impact multiple clients’ processing.
Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.
Performs monitoring ...
We're Hiring: Blockchain Developer Company: Quantum Crowd Inc. Location: Clark Pampanga Requirements: • Experience with hyperledger and blockchain technology Interested applicants may send their updated resume to firstname.lastname@example.org